Basic information on Data Protection




Manage the enquiries received in order to contact the user.


Consent of the interested party in the acceptance of the privacy policy.


Data entered in any contact forms and/or e-mails.


Data processors based in Spain.


Access, rectify and delete data, as well as other rights, as explained in the corresponding section.

Cookie Policy

Statistical cookies are used.

Additional information

Additional detailed information on Data Protection can be found in the following breakdown of sections (second layer of information).

Responsible. Who is the Data Controller of your data?


In compliance with Law 34/2002, of 11 July, on information society services and electronic commerce, we inform you that CYGYC BIOCON, S.L. (hereinafter Cygyc) is the owner of the website, with NIF B67084210 and address at Calle Bélgica, num. 5, P.I, Pla de Llerona, 08520, Les Franqueses del Vallès. You can contact us, as well as being at your disposal at the address we have provided, using the following means: by e-mail to:


Legitimation. What is the legitimacy for the processing of your data?


The legal basis for the processing of your data is based on the consent you will be asked for in any contact form. Users who provide personal data through any contact form on the CYGYC BIOCON website are voluntarily providing personal data (hereinafter Personal Data). Users who provide personal data through any contact form on the CYGYC BIOCON website are voluntarily providing personal data (hereinafter Personal Data).


In this regard, CYGYC BIOCON informs users that, in compliance with art. 5 of Organic Law 15/1999, of 13 December, on the Protection of Personal Data, this entity holds files with personal data, duly notified and registered with the Spanish Agency for the Protection of Personal Data, and in compliance with RGPD 679/2016 has a Register of Activities. Therefore, the user expressly, fully and unreservedly accepts that CYGYC BIOCON will process their personal data automatically and include it in the processing file for the purpose of providing and offering its services. Under the heading “Purpose” we provide you with a detailed description of the purposes for which we process your personal data.


This privacy policy describes our collection and use of your personal information. Unless specifically stated otherwise, the completion of all mandatory data is considered necessary for the use of any contact form.

Source. How did we obtain your data?

All personal information, personal data, that we hold about you has been provided to us by you via any contact form or in emails.


Types of contact forms to be presented on the website:


Contact form: request information.

The categories of data processed are:

– Full name.

– E-mail.

· Company


No specially protected data are processed.


Visiting the CYGYC BIOCON website does not imply that the user is obliged to provide any information about themselves.


The user shall have the option of giving their acceptance and consent to the processing of their Personal Data by CYGYC BIOCON in accordance with this Data Protection Policy. However, if you do not accept the terms of the Data Protection Policy requested in the different unequivocal consent validation boxes, you will not be able to use any contact form.


CYGYC BIOCON expressly prohibits children under the age of eighteen from providing Personal Data without the prior consent of their parents or guardians. If you are under eighteen years of age and do not have such consent, do not provide Personal Data to CYGYC BIOCON or use our services.


The user must provide CYGYC BIOCON with the Personal Data that may be required when using any contact form. The Personal Data will be treated with the degree of protection legally required to guarantee the security of the same and to avoid its alteration, loss, treatment or unauthorised access, taking into account the state of technology, the user being aware and accepting that security measures on the Internet are not impregnable.


Purpose. For what purposes do we process your personal data?

At CYGYC BIOCON, S.L. we process the information you provide in order to manage the queries received to contact the user.


Purpose of processing data from any contact form: to respond to your queries.


In summary, from what has been said so far, the personal information you provide to us through the different forms and in emails will be kept confidential and protected. In no case will it be destined or used for other purposes, nor will it be given to third parties without your consent, in accordance with the data protection principles of the Spanish LOPD law (Organic Law 15/1999, of 13 December, on the Protection of Personal Data and RD 1720/2007, of 21 December, Development Regulation), as well as the RGPD 679/2016. In order to comply with the different legal provisions, we have established different levels of security to protect the personal data you provide us with, having adopted all the technical measures within our reach to prevent the loss, misuse, alteration, unauthorised access and manipulation of said personal data.

Our commitment:


We promise to protect your privacy and treat the information you provide as confidential.

The information you provide will only be used to respond to your enquiries or in relation to the services contracted.

We will not disclose your personal information to third parties without your consent.


The user must fill in the forms contained therein with true, exact, complete and up-to-date data, and shall be liable for any damages that may be caused to CYGYC BIOCON, or to third parties as a result of failure to comply with these aspects.


How long will we keep your data?

Contact details sent by e-mail will be deleted once the enquiry has been processed. Invoicing data will be retained for the period of time required for tax purposes.


Addressees. To which recipients will your data be communicated?


This data will be processed by CYGYC BIOCON, S.L. and the Responsible Party’s collaborators if necessary, and will be subject to professional secrecy in order to provide the requested service.


Rights. What are your rights when you provide us with your data?

Any person has the right to obtain confirmation as to whether or not CYGYC BIOCON is processing personal data concerning them. Interested parties have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, to request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. You always have the right to exercise your rights of information, access, rectification, opposition, erasure, limitation of processing and portability of the personal data you have provided to us, as set out in GDPR 679/2016. You can do so at the following address:, or by writing to its registered office at Calle Bélgica, num. 5, P.I, Pla de Llerona, 08520, Les Franqueses del Vallès.



Cookies are small files that are installed on the user’s computer and allow the service provider to improve the way visitors interact with its website. In some cases, the installation of these cookies requires the user’s consent.

There are different classes of cookies, affected and unaffected by the Act:

Cookies not affected:

Techniques: These are necessary for navigation. Without them the site would not function properly.

Customisation or configuration: These allow the page to recognise the user’s language, font size, etc.

Security: They prevent or hinder attacks against the website or its users.

Cookies affected:

Analytical: They allow to measure the activity of the users and to elaborate browsing statistics.

Advertising: Manage the frequency and content of advertisements.

Tracking: They store information about users in order to show them personalised advertising.


CYGYC BIOCON informs that the website uses Google Analytics, a web analytics service provided by Google, Inc., a Delaware company whose main office is at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States (“Google”).


Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information on our behalf for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. When you visit the CYGYC BIOCON website, some cookies are not set by us, but by third parties. For example, if you click on a third party advertisement that appears on the website (i.e. advertises a product that we do not sell), that third party may set cookies on your device. We have a business relationship with these third parties but we do not install cookies on your device. We therefore suggest that you go to the websites of these third parties to find out more about the cookies they set and how you can manage them.


Cookie list


You may refuse the processing of data or information by rejecting the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website you consent to the processing of data about you by Google in the manner and for the purposes set out above.

To disable/enable cookies on your device, you will need to do so through your Internet browser. Below, we explain how you can manage cookies on your computer using the main browsers. For information on how to manage cookies on your tablet and/or mobile, please consult your documentation or online help files.


Google Chrome

In the settings menu, select ‘show advanced settings’ at the bottom of the page.

Select the ‘content settings’ button in the privacy section.

The section at the top of the page that appears gives you information about cookies and allows you to set the cookies you want. It also allows you to delete any cookies currently stored.


Mozilla Firefox

In the tools menu, select ‘options’.

Select the privacy tab in the options box.

From the drop-down menu choose ‘use custom settings for history’. This will display the cookie options and you can choose to enable or disable them by ticking the appropriate box.


Internet Explorer 6+

From the tools menu, select ‘Internet Options’.

Click on the privacy tab.

You will see a privacy setting slider that has six positions that allow you to control the number of cookies that will be set: Block all cookies, High, Medium High, Medium (default level), Low, and Accept all cookies.


Safari browser

In the configuration menu, select the ‘preferences’ option.

Open the privacy tab

Select the option you want from the ‘block cookies’ section.


All other browsers

If you would like information on how to manage cookies through other browsers, please consult their documentation or online help files.


How to disable/enable third party cookies?

Third-party cookies are not set by us. We therefore suggest that you look at the websites of those third parties for information about the cookies they set and how you can manage them.